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CONDITIONS OF PURCHASE

The present conditions of sale (the "Conditions of sale") regulate the agreement between the company VERAPLANAS TEXTIL, S.L., hereinafter LE PETIT PARADIS, with address at Calle Villa, 18, 08172 Sant Cugat del Valles (Barcelona) and CIF B66564550; And the customer ("Customer") formalized through the website www.lepetitparadis.es or shoponline.lepetitparadis.es (the "Website") for the purchase by the Customer of LE PETIT PARADIS products through the Website.

PROCEDURE OF PURCHASE

Conditions for purchase

In order to place an order through the Website, the Customer must be of legal age (18 years or more) and must be the final customer. Minors are expressly excluded.

In order to place an order on the LE PETIT PARADIS Web Site the customer must be registered. The data of the client are protected in compliance with Law 34/2002 of Services of the Information Society and Electronic Commerce of Spain as indicated in the section Privacy Policy. 

How to order

To place an order through the LE PETIT PARADIS website you must follow these steps:

1.Choose the desired products and add them to "My basket" with the Add to my basket button.

2.Finish the purchase by clicking on View full basket and clicking Finish purchase if the order is complete.

3.If the client is not registered, he / she should do so at this moment. If on the contrary already registered you just have to enter your username and password and will be directed back to the confirmation of your purchase.

4.Choose the shipping method you want and click Continue.

5.Select the preferred payment method and click on "Proceed to payment".

6.Make the payment. If the payment is authorized the customer will see the confirmation of your purchase and we will automatically send you an e-mail to your email address with the same information that you can retrieve when you need it.

7.At this moment the customer's order is registered and begins to be processed in the warehouse of LE PETIT PARADIS.

LE PETIT PARADIS may change the Conditions of Sale at any time, without prior notice to the Customer. However, LE PETIT PARADIS will announce such change if an order is canceled for any reason of availability and LE PETIT PARADIS will refund (if applicable) the value of the order. The shipping costs are never refunded, except in the circumstances described in the Returns section. Once the Customer has received from LE PETIT PARADIS the confirmation of its purchase, the terms of sale applicable to it can not be modified.

Product availability

The completion of an order through the Website is subject to the availability of the garments. LE PETIT PARADIS tries to guarantee the stock of all the clothes that are for sale.

If the ordered product is not available or your stock has been exhausted, the Customer will be notified by email and the amount paid will be reimbursed within 30 days of payment.

Right of LE PETIT PARADIS to cancel or not to accept an order

LE PETIT PARADIS reserves the right to reject any order, cancel it or not accept a confirmed order for the following reasons:

a) There was a technical or price error on the Website when the order was placed.

b) The product in the order is not available.

c) The payment information provided was incorrect or unverifiable.

d) Security systems indicate that the order is anomalous or may be fraudulent.

e) There are reasons that indicate that the Client is a minor (less than 18 years).

f) LE PETIT PARADIS was unable, after 3 attempts, to deliver the order to the address provided.

If an order is canceled for any of the above reasons, LE PETIT PARADIS will refund the value of the order and the shipping costs paid, except for the failed deliveries detailed in item "f".

Verification of data

Before processing an order made by the Client, LE PETIT PARADIS can verify the data of the same: its address, the creditworthiness of the Client and if there may be any fraud involved. With regard to possible fraud, LE PETIT PARADIS may use a partially automatic verification of all purchases to filter out those deemed to be anomalous or suspected of fraud. In the case of detecting orders suspected of fraud, they may be communicated to the relevant authorities, who may take legal action against them.

PRICE AND PAYMENT

Prices and currency

The prices and offers that are presented on the Website include VAT and are only valid for orders placed online through the Website. These prices and offers may not match those available at LE PETIT PARADIS stores worldwide.

The prices are in Euros.

Way to pay

To pay for the order the Customer can use the following credit or debit cards: Visa, Visa Electron, MasterCard or American Express. The charge will be made after the order confirmation.

Changes in price

Prices displayed on the Website may be subject to change. LE PETIT PARADIS reserves the right to change prices without prior notice. However, after confirming the payment by the customer, the prices can not be varied.

LE PETIT PARADIS informs you that despite the meticulous updates that are made to the prices of the Website, they could contain errors. All errors that appear in the prices will be corrected promptly and will not be binding on LE PETIT PARADIS.

Value Added Tax

In order to comply with the applicable VAT according to the rules on distance selling, deliveries will be considered to be made in the Member State that appears at the delivery address.

In this way, all purchases made through the Website will be subject to VAT.

DELIVERY

Where and when

Deliveries are made from Monday to Friday. No deliveries are made on weekends or during local holidays. Orders can only be delivered in private residences or offices.

Deliveries are made during office hours. Therefore, to facilitate deliveries, customers are asked to use their work addresses or other addresses where there is someone who can receive the merchandise.

Delivery term

Orders are usually delivered between 2 and 5 business days. Normally the deadline is fulfilled and, although LE PETIT PARADIS can not guarantee the punctuality, all the orders are delivered in a period of 30 days after the date of confirmation of receipt of the order, at most.

Verification upon receipt

The Customer must check the status of the merchandise upon receipt. If the packaging is damaged, the Customer must not accept delivery. LE PETIT PARADIS informs that delivery must be verified within a reasonable time after receipt. In case no communication of rejection of the products has been received within 15 days of delivery, LE PETIT PARADIS will consider that the Customer has accepted the same. This does not affect the rights that the current legislation grants the client in terms of guarantees.

SHIPPING COSTS

The shipping costs are applied to each order based on the country, city of destination and items purchased.

The shipment will be free for purchases over 150 € in National territory (Spain).

RETURNS

Return of defective products

The Customer has the right to return defective or non-conforming products. The Customer has 7 days from the moment of delivery to detect the nonconformity of the product to inform LE PETIT PARADIS of the defect or nonconformity and proceed to return the product to LE PETIT PARADIS.

If the Customer returns the product because it is defective, LE PETIT PARADIS will refund the value of the product and the shipping costs, in addition to the direct costs of the return, within a maximum of thirty (30) days of receipt by LE PETIT PARADIS of the reason for the return.

Return of products for any reason (right of revocation)

If Customer is not satisfied with the products purchased, for whatever reason, it has 15 calendar days from the date of delivery to return the product without having to give any explanation. The Customer may return the purchased product, provided that:

The product has not been washed or used in any way.

The product is complete (the elements forming a pair must be returned together).

The Customer must return the product and bear the cost of return. The products must be returned in their original packaging and labels together with the relevant return note. LE PETIT PARADIS will carry out the relevant inspection of the returned merchandise. LE PETIT PARADIS will reimburse the Customer for the price of the product within a maximum of thirty (30) days after receiving the notification of return of the product. The customer must also bear the cost of return.

Change of products

Products can not be changed. To obtain a product in another color or size, the Customer must return the original item and make a new order through the LE PETIT PARADIS Website

Refund Information

The refund will be made in the original form of payment.

LE PETIT PARADIS will not make any refund until you receive the product for the refund and verify its conditions; Once the conditions of the product have been verified, the Customer will receive a refund with the relevant amount within a maximum of thirty (30) days after receipt of the product reason for the refund in LE PETIT PARADIS.

VALIDITY OF THE OFFERS ("PROMOTIONAL OFFERS")

The promotional offers displayed on the Website to increase the sale of certain products are only valid as they appear on the Website, unless otherwise specified in the same.

RESPONSIBILITY

These Terms of Sale establish all the obligations and responsibilities of LE PETIT PARADIS regarding the supply of products. There are no warranties, conditions or other terms that are binding on LE PETIT PARADIS, except those expressly mentioned in the Terms of Sale.

Nothing contained in these Conditions of Sale limits or excludes the liability of LE PETIT PARADIS against (I) death or personal injury caused by the negligence of LE PETIT PARADIS, (ii) fraud, (III) any breach Of the obligations implied by the current national laws nor (IV) any liability that can not be excluded by law.

APPLICABLE LEGISLATION

Purchases made through the LE PETIT PARADIS Website and under these Conditions of Sale are subject to Spanish law.

COMPETENT JURISDICTION

Any dispute or discrepancy arising from the application or interpretation of the Terms of Sale, as well as the contracts that it incorporates, will be resolved in the courts of the city of Barcelona, ​​Spain, which will have exclusive jurisdiction over any other jurisdiction. However, if the Customer enjoys the status of consumer according to the Spanish Law for the defense of consumers and users, the competent courts will be those of the place of residence of the consumer in Spain.

CONTACT US

For any query or incident regarding the order, the Client can contact LE PETIT PARADIS:

  1. Call 93 360 66 22 from Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 5:00 p.m. to 8:30 p.m. (except local and national holidays).
  2. Through the Contact Us section of the Website.
  3. By email, sending a message to info@lepetitparadis.es

For more detailed information on returns, please refer to the LE PETIT PARADIS Returns section and follow the instructions carefully.