SHIPPING & RETURNS
In order to buy any of our clothes you can buy in the following ways:
a. Through the Platform of our web page. First you will have to select the products that you want and then make the payment through the enabled platforms in our web page (PAYPAL or credit/debit cards).
b. Sending an email to firstname.lastname@example.org indicating the products that you want to buy followed by the shipping data where you want to receive the orders.
c. By telephone, calling 0034 93 360 66 22 from Monday to Friday from 10:00 a.m. to 14:00 p.m. and from 17:00 p.m. to 20:30 p.m. we will advise you on your purchase so that you get the best result.
Once the order is placed we will send you an email confirmation with the details of the purchase and the chosen payment method. All prices include Spanish VAT.
The garments will receive them at the address you provide us within approximately 2-5 working days after we have received the payment.
Shipping costsThe cost of shipping is calculated according to the country and city of destination and the items purchased. Free delivery from purchases over 100 € in the Spain and over 200 € outside Spain.
Payment Methodsa. Payment through the payment gateway with credit or debit cards admitted (If the purchase is through the website)
b. Payment via Paypal credit or debit card
c. Bank Transfer (only for orders managed by phone or email)
Changes and / or returnsIf once your order is not satisfied you can change or return the items you want within a maximum period of 15 days from receipt.
To do this you must keep the invoice you will receive included in the package of your order and can be done in two ways:
- Postal: By certified mail with acknowledgment of receipt (To provide for any claim) indicating the reason for the return. Shipping costs are charged to the customer, except if it was due to a mistake from LE PETIT PARADIS. Please, indicate why you are returning the goods.
- In person: at our shop on the Villa street number 18 Sant Cugat del Valles (Barcelona).